We Are Here For All Your Care Needs
Mental CapacityDo you have capacity?
More InfoWe will always assume that you have capacity unless an assessment shows otherwise.
ChoiceWill I be given choice?
More InfoYou will always be offered choice and where safe we will always honour your wishes.
Complaints and ComplimentsCan I make a complaint or offer a compliment?
More InfoYou are encouraged to make complaints and give compliments. We learn from both of them.
Some Words From Our Service Users and Their Family
Your agency is the best we have ever had. You treat Mum as if she was your own Mum!
I can’t fault the service at all. Always been treated with courtesy and good humour.
Going with you was the best decision I ever made. I am very happy with the service.
Our Proven Approach Produces Results
1. INITIAL MEETING
We will meet with you and go over your unique situation to get a clear idea about your care needs.
2. CARE PLANNING
A Manager will have a care planning meeting with you to map out your service delivery. A copy of the agreed care plan will remain in your home.
3. SERVICE PROVISION
We begin our service delivery to you following the requirements set out in your care plan.
We will use spot checks and survey forms to get a picture of your satisfaction with our service.
We will always seek your opinion on our service delivery. We will always share feedback with you.
Please click the button above to see our latest CQC report.
Please click this link or the logo above for information about Adult Care in Bexley.
Please click this link or the logo above for information about Age Concern in Bexley.
Please click this link or the logo above for information about Dementia Friends.
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We’re Here To Help You Remain Independent In Your Home!
Through Committed Care, Reliability & Sheer Professionalism