Your Care In Our Hands!

We Are Here For All Your Care Needs

Mental Capacity

Do you have capacity?

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We will always assume that you have capacity unless an assessment shows otherwise.

Choice

Will I be given choice?

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You will always be offered choice and where safe we will always honour your wishes.

Complaints and Compliments

Can I make a complaint or offer a compliment?

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You are encouraged to make complaints and give compliments. We learn from both of them.

Some Words From Our Service Users and Their Family

Your agency is the best we have ever had. You treat Mum as if she was your own Mum!
Service User's Family
I can’t fault the service at all. Always been treated with courtesy and good humour.
Service User
Going with you was the best decision I ever made. I am very happy with the service.
Service User

Our Proven Approach Produces Results

1. INITIAL MEETING

We will meet with you and go over your unique situation to get a clear idea about your care needs.

2. CARE PLANNING

A Manager will have a care planning meeting with you to map out your service delivery. A copy of the agreed care plan will remain in your home.

3. SERVICE PROVISION

We begin our service delivery to you following the requirements set out in your care plan.

4. REVIEW

We will use spot checks and survey forms to get a picture of your satisfaction with our service.

5. FEEDBACK

We will always seek your opinion on our service delivery. We will always share feedback with you.

USEFUL LINKS

Please click the button above to see our latest CQC report.

Bexley Council toplogo

Please click this link or the logo above for information about Adult Care in Bexley.

Age UK Bexley Logo RGB copy

Please click this link or the logo above for information about Age Concern in Bexley.

Dementia friends logo

Please click this link or the logo above for information about Dementia Friends.

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We’re Here To Help You Remain Independent In Your Home!

Through Committed Care, Reliability & Sheer Professionalism

Let’s Get Started!